Tradebot has been specifically designed to improve the interaction between our clients and their website and social media visitors.

Tradebot creates a better experience and collects data that is of legitimate interest to the user, all through a consensual framework.

Tradebot collects data in 2 separate ways.

The first is the collection of analytics data of your chatbots users. This includes:

  • User IP
  • User Device
  • User Location
  • User Time Zone
  • Device Language
  • ISP
  • ASN


The second stream of data is collected through user inputs and data submitted through the Tradebot conversational flow. Whilst this is customised to client requirement, it typically includes:

  • Name
  • Contact Email
  • Contact Phone Number
  • Address
  • Job Details

We offer the services of Tradebot which allow clients, either on a free trial, pay per chat, or monthly paid accounts to create, and deploy our chatbot technology through set client-owned electronic digital platforms, including website, SMS & messaging apps, and the receiving of chat logs from these digital platforms through automated email reports.

 

You have signed up for the Service and as such have agreed to our Terms of Service (including our Privacy Policy, now referred to as “Terms” or the “Agreement”). For the purposes of Article 26(2) of Directive 95/46/EC for the transfer of personal data to processors established in third countries which do not ensure an adequate level of data protection, the parties have agreed on the following Contractual Clauses (the Clauses) in order to adduce adequate safeguards with respect to the protection of privacy and fundamental rights and freedoms of individuals for the transfer by the data exporter to the data importer of the personal data specified in Appendix 1.

The full details of these documents will be shared with the client as a part of their on-boarding process.